Looking after the facilities of the Defence estate is a significant challenge. The estate is vast and its infrastructure ranges from the state-of-the-art to the ‘falling apart’; age, years of under-investment and scale play their part in making this a tough task.

A new approach to funding, a determination to do better and the tantalising benefits of bringing industry best practice to bear, also mean that this is an immense opportunity.

Our vision is to partner with the Defence sector and the military to bring our knowledge, energy and focus to the delivery of first class integrated facilities management for the Defence estate.
 
At Mitie we do things a little differently. We understand that just talking about what we do often does not get to the heart of what our clients really want to know. The ‘how’, to them, is just as important as the ‘what’. And we know that the defence sector is no different in that regard. That is why we did not want to create a brochure that simply talks about the breadth and depth of services we offer. By focusing instead on the approach we take, the processes and systems we employ and the philosophy that lies at the heart of everything we do, we aim to be totally transparent about how we will support the defence sector.

That is why we have created our Defence Playbook.